At Paapi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order or contact us, we may collect:
- Full name
- Phone number
- Email address
- Shipping and billing address
- Payment information (processed securely through payment gateways)
Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Time spent on the website
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and updates
- Improve our products and website experience
- Share promotional offers, updates, or newsletters (only if you opt in)
- Prevent fraudulent transactions and maintain website security
We do not sell or rent your personal information to third parties.
3. Payment Security
All online payments are processed through secure third-party payment gateways. PAAPI does not store your complete debit/credit card details on our servers.
Payment partners may use encrypted and secure technologies compliant with industry standards.
4. Cookies Policy
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
- Provide a smoother browsing experience
You may disable cookies through your browser settings, though some features of the website may not function properly.
5. Sharing of Information
We may share limited information with trusted third parties only when necessary for:
- Order delivery and logistics
- Payment processing
- Website analytics
- Customer communication services
These service providers are required to maintain the confidentiality of your information.
We may also disclose information if required by law or legal authorities.
6. Data Retention
We retain customer information only for as long as necessary to:
- Fulfill orders
- Maintain legal and financial records
- Resolve disputes
- Improve customer service
After this period, information may be securely deleted or anonymized.
7. Email & Marketing Communication
If you subscribe to our newsletter or promotional updates, we may occasionally send:
- Product launches
- Offers and discounts
- Wellness tips and recipes
- Brand updates
You can unsubscribe at any time using the unsubscribe link in our emails.
8. Third-Party Links
Our website may contain links to third-party websites or social media platforms. PAAPI is not responsible for the privacy practices or content of those external websites.
We encourage users to review the privacy policies of third-party platforms separately.
9. Children’s Privacy
Our website is intended for use by adults. We do not knowingly collect personal information from children under the age of 18 without parental consent.
10. Your Rights
You may contact us to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Opt out of promotional communication
We will make reasonable efforts to respond to such requests in accordance with applicable laws.
11. Changes to This Policy
Paapi reserves the right to update or modify this Privacy Policy at any time without prior notice.
Changes will be updated on this page with a revised effective date. We encourage users to review this page periodically.
12. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Paapi Customer Support
Email: paapifoods@gmail.com
Phone/WhatsApp: +91-9731859551
Business Hours:
Monday – Friday
9:00 AM – 7:00 PM IST
